Build your professional career in the aviation industry with comprehensive training in airport operations, airline management, cabin crew, ground handling, ticketing, passenger services and air cargo.
Industry-oriented learning
Practical knowledge
Develop workplace skills
Multiple aviation roles
Airport and Airline Management is designed for students who are interested in building a career in the aviation, airport, airline, travel and hospitality sectors.
The course introduces students to the different departments and operations involved in the aviation industry, while developing communication, customer-service and professional skills.
Students can gain knowledge of airport operations, airline services, ground handling, passenger management, ticketing, reservation and air cargo.
Develop a strong understanding of major areas of airport and airline management.
Learn professional grooming, passenger service, cabin safety, communication, emergency procedures and in-flight service.
Understand airline operations, administration, customer service, airline departments and operational procedures.
Explore airport operations, terminal services, administration, safety procedures and passenger movement.
Learn airline ticketing concepts, reservation procedures, booking processes and travel documentation.
Develop skills in check-in, boarding, passenger assistance, baggage services and customer support.
Understand cargo handling, documentation, warehouse operations, shipment procedures and aviation logistics.
Understand the functioning of airport departments and terminal operations.
Develop professional customer-service and passenger-handling skills.
Learn the fundamentals of baggage, cargo and ground operations.
Build the professional skills required for aviation-related workplaces.
Improve verbal communication and professional interaction with passengers, customers and colleagues.
Learn professional methods for assisting passengers and handling customer requirements.
Develop confidence, professional appearance, etiquette and workplace behaviour.
Understand the importance of teamwork and coordination in airport environments.
Develop the ability to respond professionally to passenger and operational situations.
Gain an overview of airport, airline, passenger and cargo operations.
Depending on qualifications, skills and employer requirements, aviation-related career opportunities may include:
Eligibility depends on the selected program.
Airport & Airline Management
Different duration options may be available.
Certification as applicable to the selected program.
Start your journey towards a professional career in Airport & Airline Management. Contact us today to learn more about admissions, course options, eligibility and training.
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